Effective Date: January 2024
At Théo Dupont, we respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard the information you provide when interacting with our website.
We may collect and process the following types of information:
Personal Information: Name, email address, shipping address, billing information, phone number (collected during checkout or contact form submissions).
Technical Data: IP address, browser type, device data, time zone, and site usage statistics.
Payment Information: All payments are securely processed through Stripe. We do not store or access your credit card details.
Communication Data: Messages or inquiries submitted through our contact form.
We use the data collected to:
Process and ship your orders
Respond to inquiries and provide customer support
Improve our website experience and performance
Send transactional emails (order confirmations, shipping updates)
Comply with legal obligations
We do not send newsletters or marketing emails unless you explicitly opt in.
We do not sell, rent, or trade your personal information. Your data may be shared only with trusted third-party service providers (e.g., payment processors, shipping couriers) solely for the purpose of fulfilling your order.
We retain your personal information only for as long as necessary to complete your purchase and comply with legal or tax obligations.
Depending on your location, you may have the right to:
Access, update, or delete your personal data
Withdraw consent
Request data portability
Lodge a complaint with your local data authority
To exercise any of these rights, contact us here.
We use cookies for basic functionality and performance analytics (e.g., to understand how users navigate our site). By using our website, you consent to our use of cookies.
We implement appropriate security measures to protect your data, including SSL encryption and secure third-party payment platforms. However, no system is completely immune to risk, and we cannot guarantee absolute security.
Our website is not intended for children under 16, and we do not knowingly collect data from minors.
We may update this policy from time to time. Changes will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy or your data, please contact us here.
